An extremely motivated person, wants to be a part of the progress hike of the organization.
Highly adaptable, can perform well under pressure, ensuring to deliver high desirable results to the task or project assigned.
(Deputed at Punjab Forensic Science Agency, Lahore, as SLA Team Member)
Managing day-to-day operations in IT helpdesk.
Supporting Level-1 & Level-2 troubleshooting of the Systems’ issues.
Troubleshooting Level-1 Network related issues.
Assisting in CCTV related problems.
Diagnosing Printer related initial troubleshooting issues.
Providing solutions to the Hardware related issues of the IT equipment.
Managing the performance & analytical reporting on monthly basis that supports the detailed report to Head Office and Site Management.
Good team player, ensuring team members’ help in the hour of need.
Very proactive, follow timelines, bring out of box ideas and get things done as per operational requirements.